OdooCare Pro
Consumable Tech Support Hours for Odoo
Unlock the full potential of your Odoo system with OdooCare Pro. Our on-demand support provides expert guidance on module usage, proactive system monitoring, and timely resolution of bugs and errors. We ensure optimal performance through continuous database monitoring, regular optimization, and proactive security checks. Benefit from streamlined user account management, automated backups with restoration assistance, and dedicated maintenance for custom developments.
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Benefits and Inclusions
On-demand tech support
Implementation of configurations to address specific functional needs
Minor customization updates to live database
Resolution of functional errors and bugs
Diagnostics of technical issues
Expert guidance and assistance with Odoo functionality
Troubleshooting user-specific issues
Performing routine health checks of the Odoo instance
Monitoring database performance
Assistance with database cleanup tasks
User and role management
Assisting with basic data cleaning tasks
Downtime and uptime mangement
Monthly performance reports
Portal access for task and time tracking
Packages
All tiers include all benefits.
Start
12 Hours
- 8 consumable hours*
- Trackable through portal
- $99.80/hr
Growth
Best Value!
24 Hours
- 16 consumable hours*
- Trackable through portal
- $94.80/hr
Pro
36 Hours
- 24 consumable hours*
- Trackable through portal
- $89.90/hr
IMPORTANT
- *Billed as a package: Regular rates apply if billed by the hour.
- Scope Limitations: This package focuses on providing technical support and minor maintenance tasks within the prepaid hours. It does not inherently include proactive system administration, major development projects, custom module creation from scratch, extensive data migration services, or training sessions (unless explicitly agreed upon and hours are allocated).
- Hour Tracking: All time spent on addressing your requests will be diligently tracked and made available to you for monitoring through our portal that you will have access to.
- Response Times: Response times will vary based on the severity and complexity of the issue and the current workload of our support team.
- Custom Development: While minor customization requests are included, larger development projects will require a separate project.
OdooCare Pro is designed to be your flexible and reliable resource for keeping your Odoo system running smoothly. Purchase a pack of hours and leverage our expertise to address your technical support needs effectively.
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